Shipping policy
Comfort Haus Shipping Policy
We currently ship within the United States only.
Processing Time
Orders are processed within 1–3 business days of purchase. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Time
At Comfort Haus, our pieces are thoughtfully sourced from our network of artisan manufacturers and production partners across the globe. Because we prioritize quality craftsmanship over mass production, each order is carefully fulfilled and shipped directly from our international production facilities to your door.
Estimated Delivery: 6–14 Business Days
This timeline reflects the care and distance involved in bringing your order from our global sourcing network to you. We believe great pieces are worth the wait — and we think you will too.
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.
Please note that delivery times are estimates and may vary due to carrier delays, high order volumes, or other factors outside our control.
Note on international sizing & tags
To bring you the latest global fashion trends at the best prices, our items are sourced from international manufacturers. Our logistics team carefully translates all items to standard US sizing before fulfillment to guarantee a perfect fit. Please note that while we transition to unified branding, the size printed on your garment's physical label may differ from the US size you selected at checkout. Please ignore the tag and try the item on first—the physical fit corresponds exactly to your ordered size!
Shipping Rates
Shipping rates and any applicable free shipping thresholds are calculated and displayed at checkout.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Delays & Issues
Comfort Haus is not responsible for carrier delays, lost packages, or delays caused by incorrect shipping information provided at checkout. If you experience an issue with your delivery, contact us at support@comforthaus.us and we'll do our best to help.
Questions?
Reach us at support@comforthaus.us